Privacy Policy

Last updated: January 2025

Introduction

PixelX Inc. ("we," "us," or "our") operates StartSlaps, a web-based AI platform for business idea validation and market research. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

Information We Collect

Personal Information

When you register for StartSlaps, we collect:

  • Email address
  • Display name
  • Team name and bio (optional)
  • Language and region preferences

Usage Information

We automatically collect:

  • AI-generated research reports and analysis results
  • Workflow and validation history

Authentication Data

When you sign in using third-party providers (Google, LINE), we receive:

  • Profile information from the provider
  • Authentication tokens
  • Email address associated with your account

How We Use Your Information

We use your information to:

  • Provide and maintain our AI-powered services
  • Personalize research results based on your preferences
  • Process your business idea validation requests
  • Send weekly insights and reports (if subscribed)
  • Communicate service updates and support
  • Process payments and manage subscriptions
  • Improve our AI models and service quality
  • Detect and prevent fraud or abuse

Data Storage and Security

Storage

  • User data is stored using Supabase (PostgreSQL database)
  • Authentication is managed through Supabase Auth
  • Files and reports are stored securely in cloud storage
  • All data is encrypted in transit and at rest

Security Measures

We implement industry-standard security practices:

  • SSL/TLS encryption for all data transmission
  • Secure authentication with session management
  • Regular security audits and updates
  • Access controls and monitoring
  • Data backup and recovery procedures

Data Sharing and Disclosure

We do not sell your personal information. We may share your data only in these circumstances:

Service Providers

We share data with trusted third-party providers who assist us:

  • Supabase (database and authentication)
  • Stripe (payment processing)
  • OpenAI (AI processing)
  • Resend (email delivery)
  • Google Cloud Platform (infrastructure)

Legal Requirements

We may disclose information if required by law or in response to:

  • Legal processes or government requests
  • Protection of our rights and property
  • Investigation of fraud or security issues
  • Emergency situations involving safety

Your Rights and Choices

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct your information
  • Deletion: Request deletion of your account and data
  • Export: Download your data in a portable format
  • Opt-out: Unsubscribe from marketing emails
  • Object: Object to certain data processing activities

To exercise these rights, contact us at hello@startslaps.com.

Cookies and Tracking

We use cookies and similar technologies for:

  • Authentication and session management
  • Remembering your preferences
  • Analyzing service usage
  • Improving user experience

You can control cookies through your browser settings. Note that disabling cookies may affect service functionality.

Data Retention

We retain your data:

  • Account data: Until you delete your account
  • Usage logs: Up to 90 days
  • Research reports: Indefinitely (unless you request deletion)
  • Payment records: As required by law (typically 7 years)

After account deletion, we may retain anonymized data for analytics and service improvement.

Children's Privacy

StartSlaps is not intended for users under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a child, contact us immediately.

International Data Transfers

Your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Third-Party Links

Our service may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or service notification. Continued use of the service after changes constitutes acceptance.

Contact Us

For privacy-related questions or concerns:

Email: hello@startslaps.com Business Name: PixelX Inc. Location: Tokyo, Japan

© 2025 PixelX Inc. All rights reserved.